Jul
23

Three Essential Market-Research Methods in an Online Community

By Deborah

How do marketing executives gain the insight they need to guide sound business decisions, drive product innovation, and improve marketing? They’re using online customer communities as a faster, more cost-effective way to gather qualitative insights by implementing these three methods:

  1. Using the community to observe and understand
  2. Using the community to generate new ideas
  3. Using the community to validate and refine ideas

Read the full article about being guided by the voice of the customer.

Bye for now!

~ Deborah

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Comments

  1. This is a nice website. Are you using WordPress as your platform? I ask that because your website looks a little different…

  2. Deborah says:

    Indeed it is a WordPress platform, Tyisha. Find out more about this very flexx-able theme here: http://wp.me/pDpPj-io.

  3. Hi there! It’s a slow day today at home and I have time to browse around. I was just searching around on Google and found your internet site. I love it, it’s educational and I enjoy the way you write your articles. Definitely a pleasant surprise and I’m glad Google pointed into your direction. Take Care!

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